08 — inbox & crm
One inbox.
One connected record.
One shared inbox for your team, with every conversation connected to the right member, prospect, company or event. Assign owners, add internal notes and keep the full context in one place.
shared inbox · prospects crm · gmail sidebar · send from your own address
One inbox. One owner.
One record attached.
what's included
An inbox with
CRM built in.
inbox
Shared team inbox
Assign conversations, add internal notes and connect every thread to the right member, prospect, company or event.
prospects
Prospects pipeline
Track prospects from first contact to next action, with every conversation and detail connected to the right record.
send-as
Send from your own address
Connect Gmail or Microsoft 365 and send replies, quotes and invoices directly from your own email address.
triage
AI-powered inbox
tersAI identifies what each message is about, connects it to the right record and drafts a reply for your approval.
sidebar
Your tersOS context in Gmail
See who you're talking to, their history and relevant details without leaving Gmail or switching between tools.
quotes
Quotes & proposals
Create, send and track proposals and quotes, then turn approved ones into invoices without starting over.
The Tuesday enquiry
An enquiry lands at 08:41.
Nobody has to work out what it's about.
tersAI reads the enquiry, identifies it as an event request and connects it to the right event case, with the full history already attached. It suggests the next action and drafts a reply in your chosen tone.
Then it stops. A human always approves and sends the message. That's intentional.
New mail from amina@kolektiv.ba — "Following up on the September offsite. Is the amphitheatre still free on the 12th?"
tersAI — Event enquiry. Matched to event case EV-2026-0114 (Kolektiv, September offsite, open since March, toured in the spring). Thread linked. Want a draft?
"Yes — friendly, confirm the 12th."
Drafted. The 12th is free 09:00–18:00. It is sitting in your compose window and will go out from your own Gmail — I don't click send.
fig. 02 — classified, matched, drafted · a human still sends it · 08:41"We don't have to ask who someone is.— the team behind tershouse, sarajevo
The inbox already tells us."
Works with