tersOS | Workspace Management for Coworking Spaces

Privacy Policy

tersOS ("we," "our," or "us") operates the tersOS platform, including the tersOS web application, tersOS Displays mobile application, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and organization details.

Usage Data: We automatically collect information about how you interact with our services, including device information, IP addresses, browser type, and pages visited.

Device Information (tersOS Displays): For our display signage application, we collect device identifiers for pairing purposes and basic device information to ensure proper functionality.

2. How We Use Your Information

To provide, maintain, and improve our services
To process transactions and send related information
To send administrative information and updates
To respond to inquiries and provide customer support
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing, hosting)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise these rights, contact us at privacy@tersos.io.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. tersOS Displays (Android/TV Application)

The tersOS Displays application is designed for digital signage purposes in coworking and commercial spaces. The app:

Requires network access to connect to tersOS servers and display content
Collects device identifiers solely for pairing and identification purposes
Does not collect personal user data beyond what is necessary for operation
Does not access device cameras, microphones, or personal files
Stores minimal data locally for caching and offline functionality

Terms of Service

By accessing or using tersOS services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

1. Acceptance of Terms

These Terms of Service govern your use of the tersOS platform, including all related applications, websites, and services. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Description of Service

tersOS provides workspace management software for coworking spaces, including but not limited to:

Member management and billing
Booking and reservation systems
Digital signage (tersOS Displays)
Community features and member applications
Floor plan management
Event management

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

Use the service for any unlawful purpose
Attempt to gain unauthorized access to any part of the service
Interfere with or disrupt the service or servers
Upload malicious code or content
Violate any applicable laws or regulations
Infringe upon the intellectual property rights of others

5. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly set forth in these terms. We reserve the right to change our pricing with 30 days notice.

6. Intellectual Property

The tersOS service, including its original content, features, and functionality, is owned by tersOS and is protected by international copyright, trademark, and other intellectual property laws.

7. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

8. Limitation of Liability

To the maximum extent permitted by law, tersOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bosnia and Herzegovina, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact us at:

Email: legal@tersos.io
Website: tersos.io

Privacy Policy & Terms of Service